Privacy policy

Privacy Policy — KAIŌ

Introduction

KAIŌ Eyewear respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our website, we may automatically collect certain information about your device, including:

  • Your web browser, IP address, time zone
  • Cookies and usage data
  • Pages viewed and how you interact with the site

When you make a purchase or attempt to make a purchase, we collect:

  • Your name
  • Billing and shipping address
  • Payment information
  • Email address
  • Phone number (if provided)

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your order
  • Provide customer support
  • Improve and optimize our website
  • Prevent fraud and ensure security

If you have opted in, we may also use your information for marketing communications.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on:

  • The performance of a contract (your order)
  • Your consent (for marketing communications)
  • Legal obligations
  • Legitimate interests (such as improving our services and preventing fraud)

Sharing Your Information

We only share your personal data when necessary, for example with:

  • Payment providers
  • Shipping partners
  • Website and analytics providers

These parties only process your data to the extent necessary to perform their services.

We do not sell your personal data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights

If you are a resident of the EEA, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Request restriction of processing
  • Request data portability

To exercise these rights, contact us at the email address below.

Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic.

You can choose to disable cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.

Contact

KAIŌ Eyewear
Email: info@kaioeyewear.com

Prof. Schermerhornlaan 2
5707 KZ Helmond
The Netherlands